PRIVACY POLICY

We at Icered want you to understand what information we collect, and how we use and share it. That’s why we encourage you to read our Privacy Policy. This helps you use in the way that’s right for you. Icered Products In the Privacy Policy, we explain how we collect, use, share, retain and transfer information. We also let you know your rights. Each section of this Policy includes helpful examples and simpler language to make our practices easier to understand. We’ve also added links to resources where you can learn more about the privacy topics that interest you. It's important to us that you know how to control your privacy, so we also show you where you can manage your information in the settings of the Icered Products you use. You can update these settings to shape your experience.

What information do we collect?

In this Policy we list the kinds of information we collect. Here are some important ones. We collect:

The information you give us when you sign up for our Products and create a profile, like your email address, phone number or age.
What you do on our Products. This includes what you click on or like, your posts and photos, your chats with AI at Icered, and messages you send. On some Products, you can use end-to-end encrypted messages.
Who your friends or followers are, and what they do on our Products.
Information from the phone, computer, or tablet you use our Products on, like what kind it is and what version of our app you’re using.
Information from partners about things you do both on and off of our Products. This could include other websites you visit, apps you use or online games you play.

What if you don’t let us collect certain information?

Some information is required for our Products to work. Other information is optional, but without it, the quality of your experience might be affected.

What if the information we collect doesn’t identify individuals?

In some cases information is de-identified, aggregated, or anonymized by third parties so that it no longer identifies individuals before it’s made available to us. We use this information as described below without trying to re-identify individuals.

How do we use your information?

Here are some of the ways we use your information:

We personalize your experience, like by suggesting reels to watch, communities to join, or providing more relevant responses from AI at Icered.
We improve our Products by applying information about what you use them to do, and what else is happening on your device when our app crashes.
We work to prevent harmful behavior and keep people safe on our Products.
We send you messages about the Products you use or ones you might like, if you let us.
We research for the good of people around the world, like to advance technology or to help out in a crisis.

How is your information shared on Icered Products or with integrated partners?

You can choose to share information on our Products or with integrated partners.
Remember to share only with people you trust.
You might decide to use a product that integrates with one of ours, like if you use Icered Login to log into a music service or a shopping site.
If you do, that organization will ask you to receive some information about you, like your email address or birthday.

How do we share information with third parties?

We share certain information with:

Advertisers who show ads on our Products.
Businesses we hire to market our Products for us.
Businesses we hire to do things like offer customer service or conduct surveys.
Researchers who use it to do things like innovate, advance technology, or improve people’s safety.

We don’t sell your information, and we never will.

How can you manage or delete your information and exercise your rights?

You have rights to view and download the information we have about you.
You can use the settings in this section to manage your privacy.
You also can delete your account or specific account information, if you want to.

How long do we keep your information?

We keep information as long as we need it to provide our Products, comply with legal obligations or protect our or other’s interests. We decide how long we need information on a case-by-case basis. Here’s what we consider when we decide:

If we need it to operate or provide our Products. For example, we need to keep some of your information to maintain your account.
The feature we use it for, and how that feature works. For example, messages sent using Messenger’s vanish mode are retained for less time than regular messages.
How long we need to retain the information to comply with certain legal obligations.
If we need it for other legitimate purposes, such as to prevent harm; investigate possible violations of our terms or policies; promote safety, security and integrity; or protect ourselves, including our rights, property or products.
In some instances and for specific reasons, we’ll keep information for an extended period of time.

How do we transfer information?

Because we connect people all around the world, we need to transfer information all around the world, too.
When we do this, we follow international regulations to keep your information safe.

How do we respond to legal requests, comply with applicable law and prevent harm?

Sometimes we have to provide information to respond to legal requests when necessary.
If there’s a law that says we need to keep your information for some reason, we need to comply with it. So we’ll keep information to obey that law.
We also sometimes keep information that we think will help prevent or stop bad activity, either on our Products or in the world.

How will you know the Policy has changed?

We'll notify you before we make material changes to this Policy. You’ll have the opportunity to review the revised Policy before you choose to continue using our Products.

How to contact Icered with questions

You can learn more about how privacy works on Icered. If you have questions about this Policy or have questions, complaints or requests regarding your information, you can contact us as described below.

You can contact us or by mail at:

Icecred, Inc.

insert contact details

Personalizing Icered Products

Personalizing the Icered : Our systems automatically process information we've collected and stored associated with you and others to assess and understand your interests and your preferences and provide you personalized experiences on and across the Icered Company Products in accordance with our terms. This is how we:

Personalize features and content.
Personalize the ads people see.
Make suggestions for you, such as people you may know, groups or events that you may be interested in or topics that you may want to follow on and off our Products.

Providing and improving Icered Products

Providing and improving our Icered Products: The provision of the Icered Products includes collecting, storing, and, where relevant, sharing, profiling, reviewing and curating, and in some instances not only automated processing but also manual (human) reviewing, to:

Create and maintain your account and profile.
Connect your Icered Products account, including your public profile information, to an integrated partner to sign in or share your information.
Facilitate the sharing of content and status.
Provide and curate features.
Provide messaging services, the ability to make voice and video calls and connect with others.
Provide advertising products.
Understand and enable creation of content like text, audio, images and videos, including through AI at Icered.
Undertake analytics.
Facilitate your purchases and payments on Icered Pay or other Icered checkout experiences.
See if our Products are working correctly, such as troubleshooting, and fixing it when it’s not working.

We also use information to develop, research and test improvements to Icered Products. We use information we have to:

Develop and improve products and features.
Build and test out new products and features to see if they work.
Get feedback on our ideas for products or features.
Conduct surveys and other research about what you like about our Products and brands and on what we can do better for Icered Products and brands.

Developing and improving AI at Icered

Develop and improve for Icered Products and for third parties.

Information categories we use. The actual information we use depends on your factual circumstances, but could include any of the following:

Your activity and information you provide:

Public content you or others create or share, like posts, comments or audio on Icered Products.
Interactions with AI at Icered and related Icered data. For example, information you or others exchange with AI at Icered like content and messages.

Promoting safety, integrity and security

Promoting safety, integrity and security on and across the Icered Products: The Icered Products are designed to research and help ensure the safety, integrity and security of those services and those people who enjoy them, on and off Icered Products. We process information we have associated with you and apply automated processing techniques and, in some instances, conduct manual (human) review to:

Verify accounts and activity.
Find and address violations of our terms or policies. In some cases, the decisions we make about violations are reviewed by the oversight board.
Investigate suspicious activity.
Detect, prevent and combat harmful or unlawful behavior, such as to review and, in some cases, remove content reported to us.
Identify and combat disparities and racial bias against historically marginalized communities.
Protect the life, physical or mental health, well-being or integrity of our users or others.
Detect and prevent spam, other security matters and other bad experiences.
Detect and stop threats to our personnel and property.
Maintain the integrity of our Products.

Sharing information with others including law enforcement to respond to legal requests

Sharing information with others, including law enforcement and to respond to legal requests.

The categories of information we access, preserve, use and share depend on the specific circumstances. For example, responses to legal requests where not compelled by law will typically include limited information (such as contact details and login information).

However, the information we process will depend on the purposes, which could include the following:

In response to legal requests from third parties such as civil litigants, law enforcement and other government authorities.
To comply with applicable law or legitimate legal purposes.
To promote the safety, security and integrity of Icered company, users, employees, property and the public.

Providing measurement, analytics and business services

Providing measurement, analytics and business services:

Our systems automatically, as well as with some manual (human) processing, process information we have collected and stored about you and others. We use this information to:

Provide insights and measurement reports to businesses, advertisers and other partners to help them measure the effectiveness and distribution of their or their clients’ ads, content and services, to understand the kinds of people who are seeing their content and ads, and how their content and ads are performing on and off Icered Products.
Provide aggregated user analytics and insights reports that help users, businesses, advertisers and other partners better understand the audiences with whom they may want to connect, as well as the types of people who use their services and how people interact with their content, websites, apps and services.

Providing marketing communications

Providing marketing communications to you:

Depending on your settings and subject to applicable law, we’ll share marketing communications with you.
We’ll collect and store your information and use it to send marketing communications to you, like an email, subject to applicable laws.

Processing information when required by law

For processing information when the law requires it: Where we are under an obligation to disclose information such as, for example, if we receive a valid legal request for certain information such as a search warrant, we will access, preserve and/or share your information with regulators, law enforcement or others.